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5 Steps to Deal with Difficult Employees <100054065>
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5 Steps to Deal with Difficult Employees

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Source: Entrepreneur.com

3. Research the problem personally. Armed with accurate data and examples, the manager needs to then take this person into a conference room or office--away from others--and calmly address the issue. To begin, the manager needs to ask the employee if he is aware of any ongoing issues to determine if the difficult person is aware of the problems. If the employee is 鈥渦naware,鈥� the manager needs to describe the unacceptable behavior. The employee might interrupt to disagree or deny the existence of any issues. Nevertheless, the manager needs to continue by giving clear examples of the unwanted behavior.

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