CloudCraze creates a new paradigm of Customer Engagement Commerce in the eCommerce space with Enterprise eCommerce and Customer Community Collaboration combined on the Salesforce1 Platform.
DEERFIELD, Ill., Sept. 3, 2014 -- CloudCraze announced today an early extension to its six-year OEM agreement with salesforce.com to deliver CloudCraze, an enterprise-class eCommerce solution built natively on the Salesforce1 Platform. With this expansion of the agreement, CloudCraze now offers a combined bundle of Salesforce solutions to deliver enterprise e-commerce, plus full customer community collaboration and engagement in a single package built on the Salesforce1 Platform. The expanded offering of customer engagement commerce built on Salesforce creates a new paradigm of Cloud e-commerce in the e-commerce space.
Since 2009, CloudCraze has delivered enterprise e-commerce implementations on the Salesforce1 Platform for leaders in the manufacturing, medical and life sciences, media and software, and consumer packaged goods industries. The six-year agreement affirms CloudCraze's position as a leading provider of enterprise-class customer engagement commerce on the Salesforce1 Platform.
"CloudCraze has delivered enterprise e-commerce on the Salesforce1 Platform to customers while delivering game changing innovation in their space," said Ron Huddleston, senior vice president, global AppExchange and partner program, salesforce.com. "By leveraging the power of the Salesforce1 Platform, CloudCraze provides customers with the proven social, mobile and connected cloud technologies to accelerate business success."
By expanding the solution to include full community collaboration and engagement, CloudCraze reinforces its benefits beyond traditional eCommerce to create an engaged online customer experience: "Customer Engagement Commerce."
"CloudCraze enables a robust, branded and mobile shopping experience that appeals to B2B and B2C customers alike," said Andrew Witherspoon, Executive Vice President of CloudCraze. "The addition of Salesforce Community Cloud functionality within the CloudCraze storefront means that our clients can now license a single solution to engage customers at every step of the shopping, buying and servicing process to maximize value and return on investment."
"CloudCraze is extremely proud of our work with salesforce.com as we continue to build the Cloud eCommerce platform of the future," said Bill Loumpouridis, Founder of CloudCraze. "Having already replaced Hybris, Demandware, Microsoft, IBM and ATG; we look forward to further expansion of Salesforce eCommerce and "Customer Engagement Commerce."
CloudCraze is the first and only proven enterprise-class B2C/B2B cross channel eCommerce product developed natively on the Salesforce1 Platform. It delivers the reliability and scalability of salesforce.com while sharing data and processes with existing CRM deployments within a single Salesforce instance.
For more information about CloudCraze, visit cloudcraze.com.
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September 9, 2014, 3:15 PM