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Member:Mr. Kevin Bumesh Nandkishore Company:NAND-MDI GROUP LTD Country:[Mauritius] Products:Polo Shirts, Sweat Shirts, Pants, Business Shirts, Jackets, Sportswear, Towel, Spa Bedsheets [Premium member since 2006] |
I first learned about Alibaba.com in 2003 when I used the website to find fabric suppliers in China. We found that the information we found offline was the same as the information displayed on Alibaba.com. After becoming a fabric supplier ourselves, we decided to join. Ever since then, Alibaba.com has remained a key tool in our business.
In a world where fraudulent activities can happen to anyone, anywhere, Premium Membership is the stamp that shows the authenticity of a real company. Premium Membership Authentication and Verification is not completed in one day. It follows a process that involves making sure the company's details are correct. There is no way a free membership will guarantee the authenticity of your company like a Premium membership does.
Alibaba.com has brought my company to a world-wide market. One day we are dealing with a client in the US, the next day, a client from Australia. This shows that whether far east or far west, our company is always visible and ready to interact. As a Premium member our Buyers know they are dealing with a team with high standards and that we will be always be there for them.
Whether a customer's business is large or small, they are always an important visitor to us. Customers are not dependent on us, we are dependent on them. Customers are not an interruption in our work; they are the purpose of it. Customers are doing us a favor by giving us the opportunity to serve them.
We have closed quite a few deals and we believe more are coming. There have been big deals, and small ones too. We believe that we grow with our Buyers. Sometimes, our small Buyers become big Buyers over a period of time.
We display our products with very detailed specifications of our products. Every single detail is then sent to a particular customer once he sends an inquiry. We post our products, reply to our inquiries and give our customers a link to our website where all our products are explained in detailed. We normally update our products and Selling Leads once a month. Displaying new products makes a big difference, but if one of our products is selling well, we won't change it for a new one. I believe that it's the way you describe products that makes the product a winner, not the product itself.
When we receive inquiries, we reply immediately whenever possible, and never in more than 24 hours. Communication is very important because we have to communicate with one another in order to be successful. We always get to know our customers well before we proceed with them. We want the customer to feel completely at ease with us.
We are always on TradeManager and without TradeManager our business would be incomplete. TradeManager allows us to discuss things directly and this saves a lot of time. Communication is a vital part of our business, and TradeManager helps us a lot.
We read and participate in the discussions on the Resources channel. We normally check what others say about our postings, and from this we know where we are going and whether the way we are preceding is good or needs a second thought.
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There are now 8 million members from over 240 countries and regions worldwide, searching for new products and suppliers through Alibaba.com.