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"Alibaba.com not only matches buyers and sellers together, but also great friends!"

Gold Supplier Member PhotoMember: Mr. ROME DE CRUZ
Location: United Kingdom
Industry: Energy
Gold Supplier member since: 2008
Website: http://uk101270848.trustpass.alibaba.com/
Gold Supplier

Rome de Cruz first established his U.K.-based distribution and export trading company, Achilleus De Cruz Limited, in 1978. As the popularity of e-commerce rose, Rome, as he is called by his customers, realized that the internet could bring him more business. He joined Alibaba.com over five years ago and has been a Gold Supplier for four.

Rome says that Alibaba.com helps him communicate with buyers in foreign countries that he otherwise couldn’t reach. Rome now exports to a diverse range of nations in Africa, Europe and the Middle East. He has customers hailing from Kenya, Uganda, Tanzania, South Africa, Ghana, Namibia, Ethiopia, Uganda, Sierra Leone, Pakistan, the Czech Republic and Croatia. “Alibaba.com has helped me communicate with people in some countries that I would otherwise not have been able to,” said Rome.

Rome does over US $1 million in annual sales from a variety of products, including cooking oils, parboiled rice, stearin, shortening chemicals, used shoes, used clothing ,engine oils and automotive waxes. Rome says the company receives about 20% of its inquiries through Alibaba.com for about 10 orders worth a total of US $200,000 a year. Rome views the added trust Gold Supplier brings and the ability to display unlimited products as two of the key benefits. For Rome the decision to continue with Alibaba.com is simple: “[its] a guaranteed way for getting new customers that trust in your business.”

Rome also has high praise for the level of support Gold Supplier offers when handling his queries: “The service is prompt, courteous and efficient. The Alibaba.com staff always make things run smoothly for my company--nothing is ever a big problem or difficult for them to sort. I am very happy with the way Alibaba conducts itself. It gives the customer real value for money.”

But Rome has gained a lot more from Alibaba.com than just sales and customers—he has gained a lifelong friend. Rome discovered that a buyer from Germany was remarkably similar to him, both in personality and in business practices. After Rome visited the man in Germany, the two men hit it off and now sell products together: “We realized that things in our lives are amazingly similar so we now consider ourselves twins. We meet on a regular basis and have become best friends.” In the case of Rome, Alibaba.com not only matches buyers and sellers together, but also great friends.

"Get 22 times more inquiries than Free Members with a Gold Supplier Membership!"

Author: Mr. ROME DE CRUZ

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