Published: 04 Nov 2008 02:33:04 PST
South Africa
Selling and buying
Reaching the consumers
Marketing opportunities
- Consumer behavior
- South African consumers are generally very brand conscious. The middle class, particularly, has quite good consumption levels, including the new black middle class. These consumers are looking for sophisticated goods and tend to reduce the amount they spend on vital commodities or housing.
The after-sales service is extremely important in South Africa, especially in terms of providing technical and spare part services.
- Consumer profile and purchasing power
- The South African consumer is a well-informed consumer. Moreover, the dynamism in country’s economy has resulted into an increase in purchasing power and an expansion of the black middle class having higher disposable income levels.
- Consumers associations
- The Consumer Institute South Africa
The South African National Consumers Union (SANCU)
Departments of Consumer Affairs
Credit Bureau Association
- Main advertising agencies
- Print Media Association (PMA)
Magazine Publishers Association of South Africa (MPASA)
Association for Communication and Advertising (ACA)
National Association of Broadcasters (NAB)
Outdoor Advertising Association of South Africa
Distributing a product
- Evolution of the sector
- A major phenomenon in evolution of the distribution sector in South Africa has been the emergence of supermarkets or hypermarkets, which sell large quantities of almost all consumer goods on a self-serve basis. The hypermarkets, located in suburban shopping centers, have disrupted the traditional distribution chain by purchasing directly from manufacturers and bypassing the wholesaler, with low margins achieving high turnover, thereby placing price pressure on all competing outlets.
- Market shares
- Though there is growing black middle class with considerable disposable incomes, there are still huge differences in income in South Africa with 20% of households accounting for 60%. The big South African consumer market splits in two parts: a market of white people & some newly affluent back people with a high purchasing power, and a market of large majority of black people still with a very limited purchasing power. The majority of the retail sale is carried out by shopping centres, groupments of small shops, big department stores (Stuttafords, Edgars, Woolworths), supermarkets (Checkers, Pick' n Pay) and hypermarkets (Hyperama and Makro). The traditional business remains developed, especially outside the conglomerations, but does not represent a big market share, as it is almost exclusively meant for poor population.
- Organizations in the retail sector
- Fuel Retailers' Association
South African Council of Shopping Centres
Market access procedures
- International Conventions
- Member of World Trade Organisation
Party to the Kyoto protocol
Party to the Washington convention on International trade in endangered species of wild fauna and flora
Party to the Basel convention on the Control of Transboudary Movements of Hazardous Wastes and their disposal
Party to the Montreal protocol on Substances that deplete the Ozone Layer
Wassenaar arrangement on export controls for conventional arms and dual-use goods and technologies
- International economic cooperation
- South Africa is a member of Southern African Customs Union (SACU).
South Africa is a member of Southern African Development Community(SADC).
South Africa has also signed some bilateral and multilateral commercial agreements.
- Non tariff barriers
- Import licenses are required for a certain number of products (refer to Schedule 1 of the Import Control Regulations Act). These licences are delivered by the following authorities (as per the nature of the product): Department of Agriculture, Department of Water Affairs, Department of Sea and Fisheries, Department of Trade and Industry, Energy affairs and Department of Health.
Some products are subject to specific controls (caution: the list given below is not exhaustive):
- A phytosanitary certificate is required for vegetables and related products. It is delivered by the Ministry of Agriculture from the country of origin.
- A veterinarian certificate is required for the import of living animals and fresh, deep-frozen or canned meat.
- A certificate of disinfection is necessary for the import of woollen products, cotton, clothes,etc.
-A certificate of inspection by a recognised institute is required only for exporters who export for the first time in South Africa, it is not required when a good business relationship is established.
- A quality certificate may be asked for fruits and vegetables.
- Customs duties and taxes on imports
- 7.91%
The WTO gives a sheet summarizing the Customs tariffs of the country
Also visit: Tariff-resource
- Customs classification
- South Africa uses a Harmonized System (HS).
- Import procedures
- Customs and excise duties are administered by SARS (South African RevenueService) .
Besides the manual method, an electronic data entry and clearance system is also used for registered firms.
Import documents required for customs clearance: 1. Copies of the Bill of Lading 2. A declaration of Origin Form DA59. 3. Bill of Entry (DA500) 4. Four copies and one original of Commercial Invoice 5. One copy of the insurance certificate for sea freight 6. Three copies of the Packing List.
- The case of samples
- For the entry of commercial samples, advertising material and professional equipment, South Africa applies the ATA (Temporary Admission) Carnet system. Goods should be adequately marked for identification purposes so as to facilitate their passage through customs. South Africa is a member of the ATA Convention (see: http://www.atacarnet.com/)
- For further information
- South African Revenue Service
South Africa Ministry of Trade and Industry
South African Reserve Bank (SARB)
South African Department of Foreign Affairs