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Thanks to Alibaba, our turnover is growing by 200% annually and we have expanded into 5 export markets.

Gold Supplier Member PhotoMember: June Cheng
Company: Blessom Trade
Location: Australia
Industry: Agriculture
Gold Supplier member since: 2016
Website: https://blessom.trustpass.alibaba.com  
Gold Supplier

 

 

 

Blessom Trade is a privately-owned company located in Australia, we export various fresh fruits such as cherries, table grapes, blueberries, peaches, nectarines, mangos and oranges all over the world. By cooperating with various farmers, we aim to supply the best quality fruit to our customers.

Alibaba is the world's biggest B2B platform with market penetration in most nations. Alibaba is therefore the best platform for us to sell our products on.

With the growing influence of e-commerce, our company started to spend money on the e-channel, instead of traditional promotional channels. We decided to join Alibaba as a free member to begin with, and soon received our first inquiry. We became confident with the platform and upgraded to the Gold Supplier status to be entitled to more promotional features and benefits, and this proved to be the right decision!

Our feedback has been amazing since joining Alibaba and the turnover has been remarkable. We have received over 200 inquiries in the past year and 1-2 inquiries are converted into orders each month, with most of them becoming repeated and long-term customers. Our customers are mostly from China, Canada, Vietnam, the Maldives, India and the Netherlands.

Most of our customers are first-time users of Alibaba for sourcing suppliers and they were not confident to begin with. Now they trust the platform and have become loyal customers that place regular orders. Thanks to Alibaba, our turnover is growing by 200% annually and we have expanded into 5 export markets.

To improve the Alibaba experience, we would suggest creating a payment platform similar to Alipay on Taobao because credit payment terms or other payment issues can be a barrier to new buyers and suppliers. If Alibaba could act as a trusted third party, like with Trade Assurance, it would be a great help for both parties doing business.
 

"Get 22 times more inquiries than Free Members with a Gold Supplier Membership!"