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Common development, witness together

Gold Supplier Member Photo Member:Mr. Liao
Company:Shenzhen Tomtop Technology Co., Ltd. What's Gold Supplier


Country:
[China]
Industry: Electronic Components&Supplies
Products:game accessories such as Sony PS3/PS2/PSP, Nintendo Wii/NDSL, Microsoft Xbox 360/Xbox, OEM/ODM etc.

Established in June 2004, TOMTOP define E-Commerce marketing as our direction at the beginning of our business, which is very different from other traditional enterprises. TOMTOP (TONGTUO) means “Communicate with the world, Create the future” in Chinese. How to communicate with the world? Obviously the network is the best way.

For the past 6 years, we’ve been engaged in retail, wholesale, manufacturing. No matter we do the business as a trading or integrated company, from home to abroad, can’t we leave those B2B or B2C platforms such as Alibaba, Ebay, Amazon and etc. Now we’ve established a multiple integrated business model with R&D, manufacturing, wholesale and retail.

This kind of business model can easily achieve the goal of “resource sharing, mutual complementarity”. We can gather a mass of first-hand information about the demand of customer from global online market. Once the item is highly regarded as the best seller, we will offer this information to our wholesale customer as soon as possible, meanwhile for those hot items which are produced by our factory can be promoted very soon through our own marketing channels.

The last 4 years is the rapidly-developing-4-year for Alibaba, as well for TOMTOP. With Alibaba’s help, we have grown from an online retail company into a wholesale company. Nowadays we can provide varies kinds of game accessories with our customers from all over the world. Regarding to retail and wholesale business, Alibaba is not only the platform for selling but also purchasing. We find lots of quality and honest suppliers here and make lots of deals with the wholesale customers, especially for those customers who tend to order small quantity, multi-variety, and high-frequency. Now our factory focuses on the manufacturing and exporting game accessories, we shall always try our best to meet the needs of the client with OEM/ODM service.

Through a long period of E-commerce practice, we always believe and persisted the idea of “prestige first”. To find a good supplier, high quality, competitive price, and powerful may be the necessities, but the most important is that this supplier should be honest and reliable. A supplier with good reputation will definitely pays more attention to product quality, gives a reasonable price to attract the repeat customers and grows itself year by year! In a word, we should take responsibility for the customers. In Oct 2009, we dispatched a batch of E-cigarette to one of customers from UK but finally it was stopped by the HK customs (At that moment E-cigarette is defined as one of the importing prohibited goods by HK’ law). Since we quoted him a FOB Shenzhen price, to the law, we had no responsibility for this case, but we clearly know that will be a great damaged to our reputation. Finally we resend him the goods and now he becomes one of our biggest customers.

Our future goal is to be one of the best comprehensive E-commerce enterprises in the world. We look forward to developing together with our customers and suppliers. Thank you all!

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