Time invested in e-commerce pays off well for watch, clock supplier

Zhangzhou Yingzi Watch & Clock Co., Ltd. was founded in 1995, which specialized in production of clock, watch and the related fitting's manufacturer. Our company has a group of specialized technical persons, product designers and the administrative staffs, with advanced quartz clock production line and the product check-out facility. Every year we produces various types quartz clock more than 3 million pieces, simultaneously we also provides a great quantity of clock spare parts such as clock glass, humidity, temperature and barometer to our customers every year. The high quality, good service and the prompt goods supplying make our company a rapid development in the past years. Our product share in the international market have enhanced unceasingly. By now, Our products have been exported to Europe, America, Africa, the Middle East, Southeast Asia and so on, more than 50 countries and areas.

It is well known that the company’s growth is strongly relied on the new customers’ searching and the connecting. In past several years, in order to win more customers, our company not only attends all kinds of domestic and foreign trade exhibitions, but also pays great attention on the investment of each kind of network trade platforms. In 2006, our company became a Gold Supplier of Alibaba. Every day, our foreign trade staffs devote to uploading and updating our product information on Alibaba trade platform. Our staffs’ hard working has increased the exposure rate of our products, and the inquiries have become more and more day by day. At the beginning, we may not so patience in our working, as sometimes clients inquiries with us many times, or even several dozens of times. But finally we can only get 1-2 orders. Our foreign trade staffs were so regreted, sometimes they even would lose confidence. But after some time, we discovered that after several months, or even 1 year clients began to inquire the price with us again, then finally made the transaction with us. From this, we concluded the words: No pains, no gains. When the clients send us each inquiry, we must reply as far as possible in the same day. Moreover, when we make quotation to client, we should quote according to their inquiry request, makes the quotation as exhaustive as we can. When clients request the sample, we should try our best to finish the samples and send out to them as soon as possible. Although our clients are far away from us, but they can feel our sincerity through everything what we have done for them. Finally, they will give us trust. Even if we are unable to make the business at first time, they will also come back to us next time. It is why our clock orders can always be continuous in the past years.

Alibaba.com not only brings customers to us, but also helps us to grow and learn something from the business. In recent years, under the influence of the international financial crisis, the export will be more and more difficult, but we believe that If only we make great effort in serving our clients, we will be always in an impregnable position.

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