Pet houses favourite line for outdoor furniture firm's online buyers

Member :Mr. Wu
Company: Longyan Jinyixuan Furniture Manufacturing Co., Ltd.


Country: [China]
Industry: Sports&Entertainment
Products :wooden doors, small wooden houses, pet series, anti-corrosion furniture and garden series and so on.

We joined Alibaba in the early March of 2009. We supply a full range of outdoor furniture, mainly specializing in producing and exporting wooden furniture, including wooden doors, small wooden houses, pet series, anti-corrosion furniture and garden series and so on.

There is a wide range of valuable inquiries and mails after joined Alibaba, with the connection and faith between buyers and sellers, we have successfully built great relationships with many foreign customers. According to Mr Wu, the chair man of our company, high quality and ever-improving service is our mission. We have a very strict quality control system for production. All items should be inspected piece by piece before packing and delivery.

It’s normal that some customers maybe suspicious of the quality when they first cooperate with supplier, after long-term communication, we have won the trust of the foreign customers and successfully received orders from Alibaba.com. Recently, we get many return customers because of high quality and good service. The first customer we dealt with is Danmark ALDI Gmbh, the customer sent us an inquiry with specific details through Alibaba, after quotation and several days’ negotiation by email and telephone, the two parties agreed to make a sample to confirm. When the item was received by the customer, they were really satisfied with it and directly place an order about 320,000RMB.

The marketing manager Iry said, the most interesting thing of e-commerce is that you can make different business friends from different areas and regions. The most exciting moment is when we receive approval from these business friends. Our brand products such as pet house, garden series, wooden boxes are all sell well in the overseas markets. We are continuously improving efficiency and effectiveness to guarantee the growth of sales and maintain excellent customer satisfaction.

We have great confidence to our factory and our products, we also think Alibaba is a never-ending exhibitions. Compared with traditional trade fairs, e-commerce not only saves time and costs, but also promotes products rapidly and professionally.

We believe that high quality products and good service will always be the key points of the commercial business.