Prowell Corporation is a Taiwanese trading company that deals with products ranging from color contact lenses to paintball equipment and various chemicals. Mr. Huang, Managing Director of Prowell, had always preferred using the internet to find overseas customers instead of attending international trade shows, which were not only time-consuming but very costly. Optimistic about the potential of e-commerce, he signed up as a free member on Alibaba.com in 2008 after carefully evaluating the pros and cons of other B2B platforms.
“Even as a free member, the benefits of Alibaba.com far outweighed any other platform!” said Mr. Huang, who immediately started receiving inquiries from buyers. Prowell could only display 50 products as a free member, so the company upgraded to Gold Supplier to display unlimited products and reach out to even more buyers. According to Mr. Huang, one of the best things about Alibaba.com is how quick and easy it is to upload new products. With just a few clicks, he’s able to update 50 products in under a minute thanks to the user-friendly interface!
Mr. Huang believes strongly in replying to every inquiry personally. This way, he’s able to determine whether the buyer has a real intention to make a deal or is just simply making an inquiry. “Joining Alibaba.com has not only increased our brand awareness, but also helped us gain the trust of international customers,” he said. On one occasion, a potential customer flew all the way from India to Taiwan without any hesitation, proving that overseas buyers really trust the suppliers found on Alibaba.com. Today, the majority of Prowell’s customers come through Alibaba.com, and many of them have become long-term customers and even good friends.
“Both the quality and quantity of buyers on Alibaba.com are much better than the other B2B platforms,” said Mr. Huang. “Alibaba.com works 24 hours a day for me to help me find overseas customers. It really is the most valuable sales tool for my company!”
If you believe an article violates your rights or the rights of others, please contact us.
There are now 8 million members from over 240 countries and regions worldwide, searching for new products and suppliers through Alibaba.com.