Decorative hardware supplier has firm grip on B2B handle markets

Member:Mr. Ni
Company:Wenzhou Renhe Hardware Decoration Co., Ltd.


Country:[China]
Industry:Furniture&Furnishings
Products:cabinet handle, pull handle, stainless steel handle, drawer handle, cupboard handle, furniture handle, glass clamp, glass clip, stainless steel door handle

Wenzhou Renhe Hardware Decoration Co., Ltd., established in 2001, is specialized in producing aluminum cabinet handle, zinc alloy furniture handle, stainless steel and iron handle, glass clamp and other decorative hardware production. Products are mainly exported to Europe, the United States, Russia, South Korea and Japan and other countries and regions.

Since its establishment, in just two years, the products in the domestic market were sold very well. In addition, we not only innovate products and expand markets, but also tried to open overseas market. Originally when we started to use Alibaba, there was no understanding of e-commerce, but we vaguely sensed that e-commerce is the future direction of development and might win overseas market for us.

As for Alibaba, we didn’t know how to operate before. Although with little experience, our salesmen didn’t lose confidence. They began to examine the effect of overseas market conditions and gradually learnt the trade flow by Alibaba, they also occasionally called the customer service to solve problems in order to constantly upgrade themselves and strengthen themselves.

After a period of accumulation, we got the first order after four months. Even more in the next few years, the order on-line was doubled, and many domestic and foreign import and export companies steady stream of orders. In addition, we captured the company's domestic market from the original transition to the OEM, and gradually from OEM to ODM transformation.

Through the years of the understanding and application of e-commerce, we have fully equipped with a wealth of communication experience and skills between the customer. Many people say that e-commerce is a network, and the business should be face to face to operate. However, we have proven successful experience in the field of e-commerce. We stick to the "quality first, customer first" principle on the basis of continually grow and develop. At the same time, we also carried out the principle of "both hands", the one hand on staff, continuously let their abilities enhance in all areas; the other hand on quality, which determined a company's fundamental factors, because we try to offer every customer 100% satisfaction.

At present, under the shadow of the financial crisis, we firmly believe that, we will have our own piece of heaven and earth by virtue of our experience and efforts.