Handle, lock supplier's B2B fortunes hinge on 'quality, credibility'

Shanghai Kaiyang International Trade Co., Ltd. is a factory-bonded trading company located in the well-known Chinese hardware basement center Wenzhou, specializing in manufacturing and exporting a vast variety of Handle locks, Plate locks, Tubular locks, Window & Door Handles, Hinges, and meanwhile supplying other hardware products like Laptop Cooler etc. We joined Alibaba.com in 2007 and have become a Gold Supplier since then. With 110% of integrity and sincerity, we have acquainted ourselves with numerous of potential buyers through Alibaba.com, and some of them have established business relationship with us later, and those that do not we have made nice friends with. The former type of customers has brought our export volume to a continuously rising level. From the latter type of clients we have obtained much useful and valuable marketing information.

Those products that our factory develop or mass produce are of many characteristics, represented by higher quality, innovative/stylish design, market-orientation, and professional spirit. With the help of Alibaba.com, all of those advantageous edges are fully displayed before our potential customers. Alibaba.com functions as an appropriate bridge between our products and the buyers, which shortens the distance between us dramatically. Through Trademanager we can communicate with buyers directly and buyers can also make quick online inquiries even though we are located in different areas, which make the dealings much more efficient and fruitful.

In comparison with the traditional trade mode, the B2B form business equipped by Alibaba.com make things much easier and time & energy-saving. It serves as a very good platform for e-commercial time and should become one of the priorities for business people. Because those buyers abroad can easily bypass those agents and close deals directly with the real suppliers, which to some degree can reduce the product cost and make goods flow more freely over the globe and benefit both the end-users and suppliers. It’s just the case of one stone with two birds.

In coping with those inquiries made by our potential customers, our company members are strictly in adherence to the principle of promptness. In other words, no matter what kind of inquiries reaches us, it will be processed with great earnestness. Thus those urgent inquiries will receive due care and those customers will be more eased. Meanwhile promptness gains us nice impression from our customers and becomes a good working habit.

Furthermore, with the assistance and guidance of customer service staff from Alibaba.com, we become more aware of how to maximize our own benefit through application of Alibaba.com. The financial crisis affected the international trade drastically, but it gave us the time to focus on the study of Alibaba.com, such as how to expose our products to as many potential customers as possible, how to increase the product clicking rate, and so on. The most important thing is that how to display ourselves as a professional service performer in an era of e-commercial time through Alibaba.com. Because professional supplier is tend to be more reliable and responsible, which strikes the customer a very positive impression. In this competitive society, we do need that positive first impression, which can bring us more trade opportunities and sense of achievement. Now we have made tremendous progress and we also know that we still have a long way to go ahead. In the days to come, we will be down-to-earth and try our best to support our customer’s business as well as ours.

During the business conducting process, we have also figured out that communication is very crucial when doing business with foreigners. How to communicate more effectively is also a major question for all of us, which is more dependent on the ability to tell a firm offer from indefinite offer. One needs to be detail-oriented, patient, observing, cross-culture alert, and so on. One also has to bear in mind that business cooperation is established on mutual trust, respect, and benefit. Here we want to boast that our service is totally tailored to the customer’s need. So long as you make inquiry on our products, you will be served with satisfaction. Our belief is “Quality first, Credibility first, and Customer first”. Warmly welcome inquiries from both regular and new customers and good luck!

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door lock

door handle lock

tubular lock

handle lock

plate lock(lever lock, door lock)