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Internet opens up US market for furniture supplier

Gold Supplier Member Photo Member:Jimmy Lai
Company:JC Master Sdn Bhd What's Gold Supplier

Products:Wooden Furniture,Dining Sets,Bedroom Sets,Sofa Sets,Buffet&Hutch Sets,Entertainment Sets,furniture,furniture set  

JC Master is a medium-sized manufacturer and trader of furniture located in Malaysia’s southern province of Johor.  We export high quality wooden furniture such as dining tables, sofas and bedroom sets from Malaysia, China and Indonesia to countries worldwide.

In 2001, the company registered as a free member on Alibaba.com to trial its services. Over the next few years we gained access to a number of overseas buyers and with Alibaba.com’s help, we expanded into new international markets including the US, Canada and Italy. 

I remember my first deal on Alibaba.com was with a buyer in the US for US$12,000.  Since that first deal, we have built strong, ongoing relationships with three key buyers from the US and Canada.  Even though Europe and North America are in recession today, we use Alibaba.com to target customers in other countries as well.  It has allowed us to diversify our customer base and get through the current financial crisis.

In 2006, we signed on as a paying member to increase our exposure to potential buyers and build trust with new trading partners.  Since then we have received an average of eight to nine enquires per day from buyers on Alibaba.com.

In addition to allowing us to promote our products to buyers worldwide, Alibaba.com is an important sourcing platform for us to find furniture suppliers. China is the top supplier market for reasonably priced furniture and we regularly use Alibaba.com to find products to import to Malaysia. Most large manufacturers from China will not entertain small quantity buyers but suppliers on Alibaba.com are willing to do so, which is really beneficial for us.

To enjoy continuous success in the furniture industry you need to have contingency and backup plans to prevent chaos from occurring, especially during economic downturn. We need to ensure we can find enough buyers and suppliers from everywhere – and Alibaba.com lets us do that.

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