E-commerce lets young solar panel team target global market

Member: Mr. Li
Company: Zhangjiagang Suntary New Energy Technology Co., Ltd.


Country: [China]
Industry: Electrical Equipment&Supplies
Products: Solar PV panels, solar generating products, BIPV, solar PV lighting products and solar application products.

Suntary is a provider of innovative solar PV solutions for customers all around the world. Our superior solar products can bring unique value for customers including solar PV panels, solar generating products, BIPV, solar PV lighting products and solar application products. E-commerce, especially Alibaba.com, helped more customers to know our products, and also helped us to provide better service to customers.

Our young foreign trade team didn’t have any experience on e-commerce when we cooperated with Alibaba first time. Our Alibaba B2B platform was established from July, 2008, then we began to carefully operate this platform, such as uploaded product images, regularly updated our company's products and information, and timely posted supply information. Through this platform, a lot of foreign customers found us, and sent us more and more inquiries.

Directed by the principle of actively posting information and sincerely serving customers, we made great efforts to post more and more product information, improve the rankings of information, make quotations more and more professional, provide better and better consultation and help to customers, then orders from customers gradually increased, and our spirit and ability also was strengthened. For example, in March this year a customer placed an agent order of USD2,000,000 to us through 3 months communication.

Now we are confident that we can create bigger value for customers through e-commerce. Every day we set our information keywords, post professional product information, reply inquiries, call customers, and try best to provide solution for customers. Our foreign team is growing more and more mature, and we also grow together with our customers.

Alibaba, thank you for helping us to serve customers better.