Persistence pays off in e-commerce trade with Africa

Member: Mr. Gao
Company: Quanzhou Licheng Import and Export Co., Ltd.


Country: [China]
Industry: Manufacturing&Processing Machinery
Products: Brick machine, brick making machine, block machine, block making machine, incinerator, paper making machine, toilet paper making machine

I have attended in many exhibitions at home and abroad in the past years. Although we can meet lot of customers at the exhibition, However ,some other cusotmers can not come due to varieties of reasons.So, the expansion of E-Commerce platform, give us more customer resources and more space to grow.

It is around 9 months passed since we became a Gold Supplier of Alibaba,. Owing to our team’s unremitting efforts, we receive about ten inquiries everyday. What I satisfy is, every merchandiser can treat every quality inquiry seriously.

I still remembered we received an inquiry from Ghana , Africa one time. I think, suppliers who have contacted with E-Commerce, maybe received mails or inquiries which seems defraud. So the reputation of African customer became very poor, so many suppliers suspect the quality of their inquiry.But, our team still replied the inquiry very seriously one day, we got a call from that customer, He informed that he will visit our factory. Instead of suspecting, We still welcomed them warmly. The customer appreciated our attitude very much, so, while visiting the factory, he confirmed 1X40HQ order with us, and paid the deposit quickly. Thus, we had completed one order so easily which is unbelievable to others,

So, I often tell my colleagues, trasure every customer, with your serious working attitude and professional knowledge, you will definitely arrive your aims finally.