Business brightens for synthetic gems manufacturer with online platform

Member: Ms. Wu
Company: Wuzhou Haoyue Gems Sales Department


Country: [China]
Industry: Timepieces, Jewelry, Eyewear
Products: Gemstone, gem, cubic zirconia, synthetic spinel, jewelry

Haoyue Gems Co., Ltd., established in 1995, is located in Wuzhou City, Guangxi Province, China. With many years of development and innovation, our company has become a comprehensive manufacturer specializing in producing and processing various types of synthetic gems.

As our company developed, we found that e-commerce was an inevitable tool to expand sales and Alibaba.com was the first choice for small and medium-sized enterprises like us. Then we took the initiative to develop our market at home and abroad through Alibaba.com. Considering that we were lacking experience, we decided to become a TrustPass member to explore the domestic market first. After a year of endeavor, our online sales have got a preliminary result.

Affected by the world financial crisis in 2008, we suffered from a great decrease in orders. To maintain the volume of business, we began to seek a new marketing channel. By pure chance a marketing representative of Alibaba Group visited our company and recommended Alibaba.com to us. So we joined Alibaba.com and became a Gold Supplier. Now we receive 50 to 80 serious inquiries per month, some of which have turned into real orders. As a result, we are developing more and more potential customers. A company from Thailand placed a sample order to us recently. They promised that if the sample order appears to be good in quality, they will place a large order to us. We believe that with our joint efforts, we will gain more and more of such kind of customers, and the effect of using Alibaba.com will be more and more obvious.